Privacy Policy
1. Introduction
At Fitterloop (“we”, “us”, “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This applies to all users of our application, website, and any associated services (collectively, the “Services”). If you do not agree with any part of this policy, please refrain from using our Services.
2. Information We Collect
We collect various types of information in order to provide you with a seamless and personalized fitness experience:
- Personal Information: Name, email address, phone number, gender, birth date, and payment details.
- Health & Wellness Data: Information related to your fitness goals, diet preferences, weight, height, progress photos, workout logs, calorie tracking, and lifestyle habits.
- Device and Usage Data: IP address, browser type, device model, time zone, and interaction data.
- Location Data: With your permission, we access GPS location for services.
- Third-party Data: Wearable integrations, social media logins, and other services you link with Fitterloop.
3. How We Use Your Information
We use the information we collect for several key purposes:
- To Provide Services: Account management, personalized recommendations, coaching, and goal tracking.
- To Improve Experience: Analyze usage patterns to optimize features.
- To Communicate: Notify users, send tips, alerts, and offers.
- To Process Transactions: Billing, payments, refunds, and plan upgrades.
- To Ensure Safety: Monitor misuse, detect fraud, enforce terms.
- To Comply with Laws: Respond to legal obligations and protect rights.
4. Legal Bases for Processing Your Information
For users in the EEA, Fitterloop processes personal data under legal bases such as:
- Your consent
- Performance of a contract
- Legal compliance
- Vital interests
- Legitimate business interests
5. How We Share Your Information
We do not sell personal data. We share data with:
- Service Providers: Hosting, analytics, customer service.
- Business Partners: Joint promotions or integrations.
- Authorities: Legal compliance.
- Others: Only with your explicit consent.
6. Data Retention
We retain your information only as long as needed. Once it’s no longer necessary, we delete or anonymize it. You can request data deletion anytime by contacting support@Fitterloop.com.[AB1]
7. How We Protect Your Information
We implement strong technical and organizational safeguards including encryption, access controls, and monitoring. However, no online system is completely secure.
8. Your Rights and Choices
Depending on your jurisdiction, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Withdraw consent
- Lodge a complaint with a data authority
9. Children’s Privacy
Fitterloop is not intended for users under 13. We do not knowingly collect data from minors. If found, such data will be promptly deleted.
10. Cookies and Tracking
We use cookies, pixels, and similar tech to analyze usage and improve functionality. You may adjust cookie settings through your browser.
11. Third-Party Integrations
We may link to third-party services. We are not responsible for their privacy practices. Please review their respective privacy policies.
12. International Data Transfers
Your information may be processed outside your country. We ensure adequate protection under applicable laws such as standard contractual clauses.
13. Changes to This Privacy Policy
We may update this policy. When we do, we’ll revise the 'Last Updated' date and notify users where appropriate.
14. Contact Us
For any privacy-related concerns, please reach out to:
Email: support@Fitterloop.com
Address: 455 Avenue of the Cities, East Moline, IL - 61244